Voice over Internet Protocol (VoIP) is changing the way that businesses manage expenses for integrated communication services. Traditional telephone services, also known as Plain Old Telephone Services (POTS), are built on aging copper wire infrastructure with limited data transfer speeds.
VoIP uses a cloud-based platform, connecting users through newer Internet infrastructure, which offers much faster data transfer speeds. Though POTS infrastructure does have some advantages over faster data transmission lines like fibre-optic cables (such as their ability to remain
in service during a power outage), more and more businesses are taking advantage of the enhanced call quality and the variety of services associated with VoIP subscriptions. Moreover, there are significant financial incentives involved in upgrading traditional telephone services to VoIP services.